Shipping policy

Delivery

What it costs
Cairo, Giza and 6th of October — 100 EGP
Alexandria — 100 EGP
All other governorates — 120 EGP

How long it takes
We confirm every order by WhatsApp within a few hours, then dispatch the same or next working day. Delivery takes 2 to 4 working days after dispatch.

Where we deliver
Every governorate in Egypt.

Tracking your order
Our courier, Bosta, sends you an SMS with a tracking link as soon as your parcel is collected. The courier will call you before they arrive.

How to pay
Cash on delivery — you pay the courier when your order reaches your door.

Please be available
The courier will call before delivering. If they can't reach you after two attempts the parcel comes back to us, and we'll message you to arrange a new time.

Wrong address, or need to change something?
Message us on WhatsApp at 01509988219 before your order ships and we'll fix it. Once it's with the courier it becomes much harder to change.